[Production Notice] Blinds.com - Room Name prevented checkout

Uptime Impact: 25 minutes and 29 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Identified

Room Name was an option that was added. We will be using window name so it works for EDI. That fix should be out tomorrow

Marcela is updating the orders that are stuck.

Investigating

Issue:

Products that were configured before the new Required Room Name field are being prevented from checkout. This requirement has been turned off. All products can be checked out now.

Some EDI orders are being blocked by this field.

Status:

Requirement has been turned off. All products and configurations can be checked out.

We are looking at the EDI orders.

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

Began at:

Affected components
  • Blinds.com