[Production Notice] - Investigating Payments Issue On Core Sites

Uptime Impact: 1 hour, 52 minutes, and 42 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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GCC Technology Team
Identified

We believe we have identified the issue and are working with our THD partners to resolve the issue.

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GCC Technology Team
Investigating

Summary:

We are currently investigating payments issues on the Core sites.

Detail:

[History] Several customers and CEC associates have reported payments issues when trying to check out.

ETA:

No current ETA. Next notice at 1:30pm central.

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

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GCC Technology Team
Began at:

Affected components
  • Blinds.com
  • AmericanBlinds.com
  • JustBlinds.com
  • Blinds.ca