[Production Notice] - Create Estimate, Remake, or Change Order in Blinds.com not loading products.

Uptime Impact: 8 minutes and 40 seconds
Resolved
Updated

Issues: In trying to help with the PLA issue a PLA page was updated to test, but caused configurator page to fail for estimates & change orders. This was quickly reverted.

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GCC Technology Team
Resolved

We've now resolved the incident. Thanks for your patience.

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GCC Technology Team
Investigating

Summary:

When creating an estimate, remake, or change order the product configurator is not loading. It's been happening for 15 minutes. This is affecting the CEC and any customers that are using estimates.

ETA:

We are currently looking for a cause and will have an update shortly.

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

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GCC Technology Team
Began at:

Affected components
  • Blinds.com