[Production Notice] - HomeDepot.com configurators are failing - Showing OOPs! error screen

Uptime Impact: 5 minutes and 51 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

The issue was we rolled back to an old version instead of the previous version.

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GCC Technology Team
Investigating

Summary:

For the last 1/2 hour THD has an Issue loading the configurator. This is affecting all customers and the CEC.

ETA:

We are currently fixing this issue and should be resolved soon.

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

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GCC Technology Team
Began at:

Affected components
  • HomeDepot.com
    • Custom Blinds
    • Blinds Estimate Builder
    • Countertops
    • Kitchen Estimator
    • Storm Doors