Incident Notification - Cannot add to cart THD Product 328190497/613592
The issue was caused by a misconfigured pricing update for the 48” height. The PEXA team updated the product pricing to resolve the issue.
Preventive measures: The Dev team will add automated tests to ensure that any issues preventing customers from adding the product to their cart are detected and the team is promptly notified.
This product has been fixed.
This was a Pexa issue where the pricing for the width stopped at 18.
Pexa fixed the issue.
I requested the QA for Mach5 put in GhostInspector scripts to test this.
Issue:
The THD product 328190497/613592 is throwing an error when adding to a cart. This only happens when Height is 48.
Status:
Teams are aware and are triaging the issue.
Slack:
#GCC-ProdSupport
Please standby for further updates, and we'll be in touch as soon as we know more.
- HomeDepot.com
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