Incident Notification - Blinds.com not loading for all customers intermittently

Uptime Impact: 5 minutes and 36 seconds
Resolved
Updated

Issue was resolved by restarting all bcom webnodes. They were at 100% CPU utilization. Unable to ascertain the cause of the issue at the time, but the restart resolved the issue.

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GCC Technology Team
Resolved

We've now resolved the incident. Thanks for your patience.

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GCC Technology Team
Updated

This is only affecting the Product Listing Page and Category pages.

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GCC Technology Team
Investigating

Summary:

Blinds.com is not loading. We are investigating why this is happening.

Impact

  • Incident Started: 10 minutes ago
  • Affecting Customers: Yes
  • Affecting CEC: Yes

ETA:

We are looking into this issue.

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

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GCC Technology Team
Began at:

Affected components
  • Blinds.com