[Production Notice] - All Site are down

Uptime Impact: 2 hours, 58 minutes, and 57 seconds
Resolved
Resolved

The issue is resolved. You should be able to access all sites ( BCOM, AB, JB, Blinds.CA) . Thank you for your patience.

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GCC Technology Team
Updated

We are currently creating a temporary work around to redirect the Home page to the All Products page.

Also, we are continuing to work with our 3rd party vendor to resolve their issue.

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GCC Technology Team
Updated

We have identified the issue with a 3rd party vendor and they are currently working to resolve on their end.

We are making a change to bring our sites up in a partial manner.

This is only impacting GCC sites.

HomeDepot is not affected.

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GCC Technology Team
Identified

We've confirmed there is a problem, we're working to resolve it.

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GCC Technology Team
Investigating

Summary:

All sites are down. The incident started at 6:01 AM CST.

Detail:

We are currently investigating the issue and will provide an update as soon as possible.

ETA:

No ETA. We'll update as soon as we have more information.

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

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Began at:

Affected components
  • Blinds.com
    • M&I Estimate Builder
  • M&I Estimate Builder
  • AmericanBlinds.com
  • JustBlinds.com
  • Blinds.ca
  • Measure & Install (Internal)
    • Internal Search
    • Service Provides Admin Site
    • Service Provide Mobile App