Incident Notification - All Sites - Credit Card approvals going through without charging card
We've now resolved the incident. Thanks for your patience.
Issue:
Credit cards charges appear to be approved by the system, but aren't being charged by THD. Customers may notice their card isn't charged.
We are working with THD to make sure these charges go through. We will rerun these charges later when the issue is fixed.
Status:
Teams are aware and are triaging the issue.
Slack:
#GCC-ProdSupport
Please standby for further updates, and we'll be in touch as soon as we know more.
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Blinds.com
- M&I Estimate Builder
- M&I Estimate Builder
- AmericanBlinds.com
- JustBlinds.com
- Blinds.ca
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Measure & Install (Internal)
- Internal Search
- Service Provides Admin Site
- Service Provide Mobile App
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