All sites currently down - Investigating

Uptime Impact: 4 hours, 50 minutes, and 53 seconds
Resolved
Updated

Issue was caused by a corrupted CROWDSTRIKE rollout from external provider.

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GCC Technology Team
Resolved

We've now resolved the incident. Thanks for your patience.

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GCC Technology Team
Recovering

We are currently working to resolve this issue on all of our servers.

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GCC Technology Team
Identified

We've confirmed that there is an impact on a global basis. We are currently working with THD to try and resolve this.

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GCC Technology Team
Investigating

Issue:

All websites currently down

Status:

Teams are aware and are triaging the issue. [No ETA Yet] Currently working with Infrastructure/Cybersecurity to triage.

Slack:

#GCC-ProdSupport

Known Impacts:

websites down servers unavailable

Please standby for further updates, and we'll be in touch as soon as we know more.

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GCC Technology Team
Began at:

Affected components
  • Blinds.com
  • HomeDepot.com
    • Custom Blinds
    • Blinds Estimate Builder
    • Countertops
    • Kitchen Estimator
    • Storm Doors
  • AmericanBlinds.com
  • JustBlinds.com
  • Blinds.ca