Incident Notification - VPN access to Blinds.com/AB/JB/BCA slow & non responsive

We've now resolved the incident. Thanks for your patience.

We've identified the issue with our security platform which is experience an outage with their 3rd party service providers.

We are reaching out to them to get this resolved.

Issue:

While on VPN access to window treatments sites are slow and non-responsive

Status:

Teams are aware and are triaging the issue.

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.