Orange Pay Loading Intermittantly

Uptime Impact: 32 minutes and 47 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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GCC Technology Team
Recovering

We've fixed the core issue, and are waiting for things to recover.

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GCC Technology Team
Identified

We've confirmed there is a problem and we are coordinating with THD teams on the fix. This outage appears to mostly be affecting the NorthEast United States and occasionally our internal users when they use one of our AWS zones. Our internal users should be able to get OrangePay to load if they refresh their page until it loads.

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GCC Technology Team
Investigating

We are investigating the issue and coordinating with the OrangePay team at THD.

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GCC Technology Team
Began at:

Affected components
  • Blinds.com
    • M&I Estimate Builder
  • M&I Estimate Builder
  • AmericanBlinds.com
  • JustBlinds.com
  • Blinds.ca
  • Measure & Install (Internal)
    • Internal Search
    • Service Provides Admin Site
    • Service Provide Mobile App
  • Autobahn Admin
  • Samples Postage