Incident Notification - [Impacted Site] - [Brief Description]

We've now resolved the incident. Thanks for your patience.

This was cause by a deployment not deploying all the correct deployables

We've fixed the core issue, and are waiting for things to recover.

Summary:

All sites are currently down

Impact

• Incident Started: 30 minutes ago
• Affecting Customers: Yes
• Affecting CEC: Yes
• Other department affected: Samples
• Ongoing Impact:
  • Additional impact with customer calls.

Detail:

[History] Reverting the previous change Updating all sites

ETA:

Should be resolved by 3:30pm

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.