Incident Notification - JustBlinds.com - Configurator not loading intermittently

Uptime Impact: 23 minutes and 1 second
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

This was cause by NGINX. This slowed down the site and went back to normal after NGINX was restarted.

Avatar for GCC Technology Team
GCC Technology Team
Investigating

Summary:

The configurator on JustBlinds.com has stopped loading intermittently.

Impact

  • Incident Started: 15 minutes ago
  • Affecting Customers: Yes - All Customers
  • Affecting CEC: Yes
  • Other department affected: None
  • Ongoing Impact:
    • Calls to CEC because customers can't configure a product

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

Avatar for GCC Technology Team
GCC Technology Team
Began at:

Affected components
  • JustBlinds.com