Incident Notification - BCOM, JB, BCA, & AB - Customer's unable to log in

We've now resolved the incident. Thanks for your patience.

Customer's can now login.

providerName="System.Data.SqlClient" was removed from a connection string. We had to add this string back for the provider to work.

Summary:

At 3:17 pm customer's couldn't log into Blinds.com and the other pure play sites. The team determined there was an issue at 4:44 pm. We are fixing an issue and it should be up soon.

Impact

• Incident Started: 3:17 pm
• Affecting Customers: Customers trying to login.
• Affecting CEC: The CEC might get calls for log on issues.

Detail:

Connection string to database was failing for login. Fixing the connection string and redeploying.

ETA:

We have fixed the issue and redeploying now.

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.