OrangePay Checkout Issues - Currently Investigating

Uptime Impact: 1 hour, 14 minutes, and 45 seconds
Resolved
Resolved

The OrangePay Checkout incident has been resolved. Thanks for your patience.

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Updated

This issue is now impacting 100% of our OrangePay calls. We are actively working with our partners to resolve this issue.

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GCC Technology Team
Updated

We have engaged with OrangePay support and are actively working with them to identify and resolve the issue.

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GCC Technology Team
Investigating

Summary:

We are currently investigating an issue with CEC experiencing card failures

Impact

  • Incident Started: 30 minutes ago
  • Affecting Customers: Unknown
  • Affecting CEC: Yes
  • Other department affected:NONE
  • Ongoing Impact: Error messages on checkout for a small portion of CEC users trying to checkout.

Detail:

[History] Currently investigating this issue.

ETA:

Unknown ETA at this point while we investigate

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

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GCC Technology Team
Began at:

Affected components
  • Blinds.com
    • Checkout
  • AmericanBlinds.com
  • JustBlinds.com
  • Blinds.ca
  • Autobahn Admin