Incident Notification - Design Builder PDFs not being generated

Uptime Impact: 23 hours and 15 minutes
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

-- We lost access to S3 bucket. -- We got with infra and got access back

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GCC Technology Team
Investigating

Summary:

Design Builder's PDF generation if failing. This affects customers and Associates in the store.

We are currently looking at the issue.

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

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GCC Technology Team
Began at:

Affected components
  • Design Builder In Store
    • Blinds