Incident Notification - Blinds.com - Cart "Save for later" failing
We've now resolved the incident. Thanks for your patience.
Akamai was blocking calls. Routing of calls from internal went outside the network and back in.
We whitelisted out external cider blocks.
Summary:
Associates and customers can't save their cart for later. This doesn't affect the funnel, but mostly affects Design Consultants.
We are looking for a cause and hope to have it back up soon.
Impact
- Incident Started: X minutes ago
- Affecting Customers: Yes
- Affecting CEC: Yes
Slack:
#GCC-ProdSupport
Please standby for further updates, and we'll be in touch as soon as we know more.
- Blinds.com
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We've sent you an email — please check your inbox and click the link to continue.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
- * Message frequency varies.
- * Message and data rates may apply.
- * You can reply STOP at any time to unsubscribe.
-
Text Message{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from GCC Systems Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about GCC Systems Status.
Subscription Confirmed
Your email has been verified — you'll now receive status updates from GCC Systems Status.