Incident Notification - Blinds.com is down

Uptime Impact: 10 minutes and 8 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.


This was an issue with a 3rd party coupon tool that is trying to apply multiple promo codes at once.

We have corrected the issue by disabling the remove and add buttons when processing.

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GCC Technology Team
Recovering

Blinds.com is back up and running. We are investigating the cause of the outage.

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GCC Technology Team
Investigating

Summary:

Blinds.com is not loading. Will send an update in 15 minutes.

Impact

  • Incident Started: 5 minutes ago
  • Affecting Customers: Yes
  • Affecting CEC: Yes

Please stay tuned for updates, as we will share more information as soon as it becomes available. We sincerely apologize for any inconvenience this may cause to your work. We understand the importance of your access to our service and appreciate your patience and understanding as we work diligently to resolve the issue.

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GCC Technology Team
Began at:

Affected components
  • Blinds.com
    • PLP
    • PIP
    • PLA
    • Cart
    • Checkout
    • M&I Estimate Builder
    • Others