Incident Notification - Cached Blinds.com Homepage on VPN

Uptime Impact: 30 minutes and 21 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Please clear cache and refresh browser.


This was caused by the cache for the new homepage. We revered the change back.

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GCC Technology Team
Investigating

Summary:

The homepage has been cached with an internal user's login information, which is causing two issues:

  1. Inconsistent cart count on homepage
  2. Incorrect logged in user information on homepage

We are actively working to clear the cache to resolve these issues.

This will NOT affect the associate PBC and is isolated to the Homepage only.

Note: Although these issues are visible on the homepage, you are still logged in. To verify this, navigate to any other page on the site, and you will see that you're logged in with the correct cart information.

ETA:

We are fixing the cache and we'll send an update in 30 minutes.

Please stay tuned for updates, as we will share more information as soon as it becomes available. We sincerely apologize for any inconvenience this may cause to your work. We understand the importance of your access to our service and appreciate your patience and understanding as we work diligently to resolve the issue.

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GCC Technology Team
Began at:

Affected components
  • Blinds.com
    • Others