Incident Notification - M&I Internal Page Not Loading

Uptime Impact: 18 minutes and 27 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

There was an issue with the cache that returned a blank Javascript file.

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GCC Technology Managers
Investigating

Summary:

The main M&I internal search is not loading and shows a spinning wheel. We are investigating the issues and will have an update in 15 minutes.

Impact

  • Incident Started: 10 minutes ago
  • Affecting Customers: Yes (M&I Customers)
  • Affecting CEC: Yes (M&I)
  • Ongoing Impact:
    • M&I orders cannot be looked up, build, or purchased.

ETA:

We are looking into this and will have an update in 15 minutes.

Please stay tuned for updates, as we will share more information as soon as it becomes available. We sincerely apologize for any inconvenience this may cause to your work. We understand the importance of your access to our service and appreciate your patience and understanding as we work diligently to resolve the issue.

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GCC Technology Managers
Began at:

Affected components
  • Measure & Install (Internal)
    • Internal Search
    • Service Provides Admin Site