Incident Notification - THD Samples for Window Treatments Not Showing.
The issue has been resolved and all products on THD that has samples is working.
There was an update to the Products that are samplable file in S3. It looks like it had issues and was quickly fixed.
Summary:
The CEC reported that THD samples are not showing. We do not know the extent and are investigating the issue. We will send an update in 15 minutes.
Impact
- Incident Started: 5 minutes ago
- Affecting Customers: Yes (THD customers cannot cart samples)
- Affecting CEC: Yes (DCs can't cart samples for THD customers)
- Ongoing Impact:
Please stay tuned for updates, as we will share more information as soon as it becomes available. We sincerely apologize for any inconvenience this may cause to your work. We understand the importance of your access to our service and appreciate your patience and understanding as we work diligently to resolve the issue.
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HomeDepot.com
- Custom Blinds
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