Resolved
Resolved

We've now resolved the incident.

Resolution: This was issue was caused by a separate bug fix that went into production. Design Builder PCP has now been reverted and the DB Laminate PCP is no longer crashing.

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GCC Technology Team
Recovering

Summary:

The Design Builder Laminate PCP is crashing when editing some of the measurements

Impact

  • Incident Started: September 24, 2025 11:00 A.M.
  • Affecting Customers: Yes
  • Affecting Associates: Yes
  • Ongoing Impact: Associate are not currently able to sell Laminate in Design Builder so must be sold in OU

Detail:

Team has quickly identified a solution and working to get it into production

ETA:

ETA TBD

Please stay tuned for updates, as we will share more information as soon as it becomes available.

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GCC Technology Team
Began at:

Affected components
  • HomeDepot.com
    • Countertops