Incident Notification - Canada Blinds.ca products not showing on PLA

Duplicate promos were entered into the system and we couldn't stop one of them because it deletes by the Promo name. We had to go into MongoDB and add "1" to the promo code name to be able to stop one of them.

We've now resolved the incident. Thanks for your patience.

All Products on BCA are showing on the PLA and Marketing will ask Google to reindex the pages around 1:30.

Summary:

The products on the PLA for Blinds.ca are going to the error page.

Impact

• Incident Started: September 18, 2025 4:23 P.M.
• Affecting Customers: Yes (Google has delisted 93 of the 96 products)
• Affecting CEC: Yes
• Ongoing Impact:
  • We will need to get this back to being listed by Google after fix.

Detail:

We are tracking down the issue.

ETA:

Our next update will be provided in approximately 15 minutes.

Please stay tuned for updates, as we will share more information as soon as it becomes available. We sincerely apologize for any inconvenience this may cause to your work. We understand the importance of your access to our service and appreciate your patience and understanding as we work diligently to resolve the issue.