Online Countertops Checkout Failing
We've now resolved the incident. Thanks for your patience. This issue was caused by an USPS API update issue causing address failures at checkout. Temporary fix is in place while we work with the USPS teams to understand new requirements.
We've fixed the core issue, and are waiting for things to recover.
Summary: Online Countertops Payment Failing
Impact • Incident Started: Under Investigation • Affecting Online Customers: All online customers impacted • Affecting Stores: No - Design Builder is processing • Revenue Impact: How much is being lost in revenue with this outage? Under Investigation
*Merchant Notified
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HomeDepot.com
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Custom Blinds
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Blinds M&I
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M&I Lead Form
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M&I Self-Service Measure
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Blinds Estimate Builder
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Non-M&I (Products Only) Estimate
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M&I Estimate
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Countertops
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Kitchen Estimator
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Storm Doors
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Decking Calculator
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Paver Calculator
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Fencing Calculator
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Concrete Calculator
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Drywall Calculator
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Tile Calculator
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General Merchandise PIPFigurators
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Major Appliance PIPFigurators
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Modular Storage Builders
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Packout Rack
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PPE
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Wall Storage
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Others
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