Issue adding homedepot measure to cart

Uptime Impact: 5 hours and 42 seconds
Resolved
Updated

To resolve the issue, we updated configurations to the latest M&I api (v2 -> v3).

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GCC Technology Team
Resolved

We've now resolved the incident. Thanks for your patience.

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GCC Technology Team
Updated

we are still investigating this issue and will give an update as soon as we have identified the issue.

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GCC Technology Team
Investigating

Summary:

we are investigating an issue with adding a measure to cart with homedepot

Impact

  • Incident Started: first reported at 12:16pm
  • Affecting Customers: No
  • Affecting CEC: Yes
  • Ongoing Impact:
    • CEC unable to add measure to cart

Detail:

[History] We are currently investigating this issue

ETA:

we will have an update in the next 30 minutes

Please stay tuned for updates, as we will share more information as soon as it becomes available. We sincerely apologize for any inconvenience this may cause to your work. We understand the importance of your access to our service and appreciate your patience and understanding as we work diligently to resolve the issue.

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GCC Technology Team
Began at:

Affected components
  • HomeDepot.com
    • Blinds M&I
      • M&I Self-Service Measure
  • Measure & Install (Internal)
    • Internal Search