Incident Notification - Internal THD & Blinds.com - M&I estimate builder cannot add windows to design

Uptime Impact: 4 hours, 21 minutes, and 32 seconds
Resolved
Resolved

We have resolved the issue and have been monitoring for about an hour. Everything is looking good.

We implemented a feature flag to toggle affirm messaging to the PLP in several places but missed one location where that flag needed to be populated.

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GCC Technology Team
Investigating

Summary:

There is an issue with M&I estimate builder where the design throws an error when adding a window.

The Home Depot impact is only for internal GCC associates only.

Stores are not Impacted

ETA:

We are working on a fix that should be out shortly.

Please stay tuned for updates, as we will share more information as soon as it becomes available. We sincerely apologize for any inconvenience this may cause to your work. We understand the importance of your access to our service and appreciate your patience and understanding as we work diligently to resolve the issue.

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GCC Technology Team
Began at:

Affected components
  • Blinds.com
    • M&I Estimate Builder
  • HomeDepot.com
    • M&I Estimate Builder