AVAYA: CEC Call Transfer Failures Due to Directory Lookup Errors
Closing this communication thread as the incident is expected to be resolved. Root cause analysis is still underway. If you continue to experience issues, please report them directly to the Tech Deck.
Tech Deck is aware of reports the CEC is experiencing errors with directory lookup, resulting in an inability to transfer calls internally. The issue has been escalated to the THD UC team and AVAYA. An estimated time to resolution is not yet available. Updates will be provided as more information becomes
-
Infrastructure
-
Phone System
-
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We've sent you an email — please check your inbox and click the link to continue.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
- * Message frequency varies.
- * Message and data rates may apply.
- * You can reply STOP at any time to unsubscribe.
-
Text Message{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from GCC Systems Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about GCC Systems Status.
Subscription Confirmed
Your email has been verified — you'll now receive status updates from GCC Systems Status.