Incident Notification - PPE Media Gallery not Loading and cannot ATC
We are pleased to inform you that the issue has been resolved and all systems are now operating normally. Our team continues to monitor the situation diligently to ensure sustained stability. We sincerely appreciate your patience and understanding throughout this process.
We have identified the issue, and the team is currently working on a resolution. The issue is related to a secret key change that had unexpected impacts. We anticipate that all systems will return to normal within the next half hour.
Summary: Media Gallery is not loading for PPE and customers are not able to add custom PPE products to cart.
Impact • Affecting Online Customers: Yes • Ongoing Impact: Customers cannot configure custom PPE items or place orders
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HomeDepot.com
- PPE
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