Issue with Measure Scheduling on Blinds.com

Uptime Impact: 3 hours, 32 minutes, and 4 seconds
Resolved
Resolved

All Blinds.com servers are up and running.

We have mitigated the impact of the AWS outage by moving M&I servers to a different region (us-east1b & us-east1c). While AWS is still experiencing regional issues, Blinds.com is no longer being affected.

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GCC Technology Team
Investigating

Summary:

The M&I scheduling page is not loading. This is preventing the Customers and CEC from setting up schedules for new M&I customers.

Impact

  • Incident Started: 1 hour ago
  • Affecting Customers: Yes. Customers wanting to schedule a new measure
  • Affecting CEC: Yes. When setting up new measures for customers.

Please remain attentive to forthcoming updates, as additional information will be disseminated promptly upon availability. We sincerely apologize for any inconvenience this may cause to your work. We acknowledge the importance of your access to our services and appreciate your patience and understanding as we work diligently to resolve the issue.

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GCC Technology Team
Began at:

Affected components
  • Measure & Install (Internal)
    • Internal Search