Avaya Wallboard Data Issue - Service Disruption Ongoing

Resolved
Resolved

Wallboards have been restored by Avaya, and they are continuing to investigate the root cause. If you notice any additional issues, please reach out to the Tech Deck. We appreciate your patience.

Avatar for GCC Technology Team
GCC Technology Team
Updated

As of Thursday, 5/7, Avaya wallboard data remains unavailable. Avaya and NICE teams are working diligently towards a resolution, but an estimated time to restore service has not yet been provided. We will continue to share updates as more information becomes available. Thank you for your continued patience.

Avatar for GCC Technology Team
GCC Technology Team
Updated

Avaya wallboard data remains unavailable. Avaya and NICE teams continue to work toward resolution, but an estimated time to restore service has not yet been provided. We will continue to share updates as more information becomes available. Thank you for your continued patience.

Avatar for GCC Technology Team
GCC Technology Team
Investigating

Our Avaya wallboard data issue has recurred and remains in a hung state. THD and CMS partners are actively engaged; an ETA for full restoration is not yet available. We will continue to share updates as more information becomes available. Thank you for your continued patience.

Avatar for GCC Technology Team
GCC Technology Team
Began at: