RESOLVED - JB, BCA, AB sites are back up [Blinds.com was NOT affected]

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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GCC Technology Team
Recovering

Summary:

JB, BCA, and AB were down for around 5 minutes. Everything is backup and normal.

Blinds.com was NOT affected by this issue.

This affected the CEC and Customers.

Impact

  • Incident Length: 10 minutes
  • Affecting Customers: Yes - All Customers
  • Affecting CEC: Yes
  • Ongoing Impact:
    • CEC may get calls from affected customers during this time.

Detail:

Update the the banner on the sites caused AB, JB, and BCA to load The banner has been updated and all sites are working.

ETA:

[When will it be resolved] [What is the result of the fix]

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

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GCC Technology Team
Began at:

Affected components
  • AmericanBlinds.com
  • JustBlinds.com
  • Blinds.ca