[Production Notice] - Unable to create appointment for M&I

Uptime Impact: 1 hour, 42 minutes, and 35 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Investigating

Summary:

The address isn't carrying over from THD lead page to appointment page. This is causing the appointments to fail. This started yesterday afternoon and is affecting all customers.

ETA:

We are currently investigating this.

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

Began at:

Affected components
  • HomeDepot.com
    • Custom Blinds