Incident Notification - Carting Estimates/Remakes
Deployment at 8am for rules engine caused configuration issue with estimate and remakes. Revert of deployment resolved issue.
Lessons Learned, smoke test or standard home to cart to checkout would have caught this.
We've now resolved the incident. Thanks for your patience.
Summary:
[What are the issues]
Impact
- Incident Started: 8:12am
- Affecting Customers: Yes
- Affecting CEC: Yes
- Ongoing Impact:
- issues creating orders from estimates and remakes.
Detail:
[History] [What are we doing to fix it]
- our dev teams are currently working to resolve this issue.
ETA:
next update at 9am or when issue is resolved, whichever comes first.
Please stay tuned for updates, as we will share more information as soon as it becomes available. We sincerely apologize for any inconvenience this may cause to your work. We understand the importance of your access to our service and appreciate your patience and understanding as we work diligently to resolve the issue.
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Blinds.com
- Cart
- Checkout
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