Incident Notification - Degraded performance on sites

We've remediated the incident and will continue monitoring. Thanks for your patience.

Our team is currently investigating the root cause of this issue. We understand the frustration this may cause, and we are working diligently to resolve it as promptly as possible. We will provide an additional update within 1 hour, or sooner should there be significant progress.

Our team is currently investigating the root cause of this issue. We understand the frustration this may cause, and we are working diligently to resolve it as promptly as possible. We will provide an additional update within 30 minutes, or sooner should there be significant progress.

Our team is currently investigating the root cause of this issue. We understand the frustration this may cause, and we are working diligently to resolve it as promptly as possible. We will provide an additional update within 30 minutes, or sooner should there be significant progress.

Our team is currently investigating the root cause of this issue. We understand the frustration this may cause, and we are working diligently to resolve it as promptly as possible. We will provide an additional update within 30 minutes, or sooner should there be significant progress.

Our team is currently investigating the root cause of this issue. We understand the frustration this may cause, and we are working diligently to resolve it as promptly as possible. We will provide an additional update within 30 minutes, or sooner should there be significant progress.

Summary:

We are seeing degraded performance across sites

Impact

• Incident Started: 1:30 PM
• Affecting Customers: Yes
• Affecting CEC: Yes

ETA:

Our next update will be provided in approximately 15 minutes.

Please remain attentive to forthcoming updates, as additional information will be disseminated promptly upon availability. We sincerely apologize for any inconvenience this may cause to your work. We acknowledge the importance of your access to our services and appreciate your patience and understanding as we work diligently to resolve the issue.