Incident Notification - Sites not accessible on VPN

Uptime Impact: 57 minutes and 19 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

All sites are back up and running.

Recovering

We've fixed the core issue, and are waiting for things to recover.

You should be able to access blinds.com, blinds.ca, justblinds.com, & americanblinds.com

Homedepot.com is still down on the VPN.

Resolved

We've now resolved the incident. Thanks for your patience.

Investigating

Issue: While on VPN associates cannot access blinds.com, blinds.ca, americanblinds.com, & justblinds.com

Status: Teams are aware and are triaging the issue.

Slack: #GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

Began at:

Affected components
  • Blinds.com
  • AmericanBlinds.com
  • JustBlinds.com
  • Blinds.ca