Avaya Wallboard Data Issue

Uptime Impact: 1 hour, 56 minutes, and 23 seconds
Resolved
Resolved

The issue impacting Avaya wallboard data availability has been resolved.

This disruption was caused by scheduled maintenance on system managers, which resulted in a temporary licensing issue. The necessary corrections have been implemented, and services are now functioning as expected.

We appreciate your patience while our teams worked with partners to restore service. If you continue to experience any issues, please reach out to the Tech Deck for support.

Avatar for GCC Technology Team
GCC Technology Team
Investigating

Our Avaya wallboard data has been been intermittently unavailable since 7:00 AM CST. Our THD and CMS partners are actively working to resolve the issue; an estimated time to restore is not yet available. We’ll provide updates as we learn more and appreciate your patience.

Avatar for GCC Technology Team
GCC Technology Team
Began at:

Affected components
  • Infrastructure
    • Phone System