Incident - Design Builder cannot send quote to Broker/OrderUp
We've now resolved the incident. Thanks for your patience.
Spiffe was expired but wasn't updated in Design Builder.
Summary:
Issue with sending Design Builder quote to Order Up via Broker. This affects all Stores for window treatments and millwork.
Impact
- Incident Started: 2pm CST
- Affecting Customers: No (Customers don't use design builder to checkout with Order Up)
- Affecting CEC: No
Please remain attentive to forthcoming updates, as additional information will be disseminated promptly upon availability. We sincerely apologize for any inconvenience this may cause to your work. We acknowledge the importance of your access to our services and appreciate your patience and understanding as we work diligently to resolve the issue.
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Design Builder In Store
- Blinds
- Doors
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