Avaya Call Back Assist (CBA) Service Interruption – Under Investigation

Uptime Impact: 8 minutes and 51 seconds
Resolved
Resolved

Avaya Call Back Assist services have been restored.

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GCC Technology Team
Investigating

The THD UC/Avaya team has reported that CBA is currently down. They are actively working to resolve the issue and expect to have it restored soon. We will share an update as soon as more information becomes available.

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GCC Technology Team
Began at:

Affected components
  • Salesforce
  • Infrastructure
    • VPN
    • Email
    • Phone System
    • Othes