Incident Notification - Content Pages Not Loading on JB, AB, BCA

Uptime Impact: 47 minutes and 23 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Prismic caching got back weird message that document wasn't present.

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GCC Technology Team
Identified

Summary:

Some content pages are not loading for JB, AB, BCA.

Impact

  • Incident Started: 30 minutes ago
  • Affecting Customers: Yes
  • Affecting CEC: No
  • Ongoing Impact: Some content pages are not loading

Detail:

We are currently working on the fix.

ETA:

Please stay tuned for updates, as we will share more information as soon as it becomes available. We sincerely apologize for any inconvenience this may cause to your work. We understand the importance of your access to our service and appreciate your patience and understanding as we work diligently to resolve the issue.

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GCC Technology Team
Began at:

Affected components
  • AmericanBlinds.com
    • Others
  • JustBlinds.com
    • Others
  • Blinds.ca
    • Others