Incident Notification - BCOM, AB, JB, BCA - Sprinklr (Chat Software) offline

Uptime Impact: 12 minutes and 41 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

There was a bug in Paul's script

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GCC Technology Team
Investigating

Issue:

Sprinklr is offline and unable to take chats.

Status:

Teams are aware and are triaging the issue.

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

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GCC Technology Team
Began at:

Affected components
  • Blinds.com
  • AmericanBlinds.com
  • JustBlinds.com
  • Blinds.ca