Internal users unable to interact with cart

Uptime Impact: 16 hours, 24 minutes, and 12 seconds
Resolved
Updated

Root Cause: PayPal outage prevented the cart page from loading.

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Resolved

We've now resolved the incident. Thanks for your patience.

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GCC Technology Team
Identified

We have created a "temporary" workaround by eliminating the internal use of Paypal. This does not impact external customers.

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GCC Technology Team
Investigating

We are currently investigating an issue with internal-only interactions with carts. This will affect CEC users onprem and VPN.

External customers are not impacted.

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GCC Technology Team
Began at:

Affected components
  • Blinds.com
  • AmericanBlinds.com
  • JustBlinds.com
  • Blinds.ca