Incident Notification - [Impacted Site] - [Brief Description]

Uptime Impact: 52 minutes
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

This was cause by a deployment not deploying all the correct deployables

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GCC Technology Team
Recovering

We've fixed the core issue, and are waiting for things to recover.

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GCC Technology Team
Investigating

Summary:

All sites are currently down

Impact

  • Incident Started: 30 minutes ago
  • Affecting Customers: Yes
  • Affecting CEC: Yes
  • Other department affected: Samples
  • Ongoing Impact:
    • Additional impact with customer calls.

Detail:

[History] Reverting the previous change Updating all sites

ETA:

Should be resolved by 3:30pm

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

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GCC Technology Team
Began at:

Affected components
  • Blinds.com
    • M&I Estimate Builder
  • M&I Estimate Builder
  • AmericanBlinds.com
  • JustBlinds.com
  • Blinds.ca
  • Measure & Install (Internal)
    • Internal Search
    • Service Provides Admin Site
    • Service Provide Mobile App