Incident Notification - Blinds.com - Slow & Not loading

Uptime Impact: 29 minutes and 31 seconds
Resolved
Resolved

All servers are up and the site is loading. Please try again.

There is a problem with deploying to BCOM that causes the servers to become unhealthy. Something is happening to cause this.

It looks like we are calling Prismic too much so we cache and call it less. We also updated the url for the Prismic Blog CDN.

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GCC Technology Team
Investigating

Summary:

Blinds.com is slow and sometimes not loading. A deployment failed. We are redeploying down. This should be back up in a few minutes.

Servers might also be down. We are looking into everything.

Impact

  • Incident Started: 5 minutes ago
  • Affecting Customers: Yes - All Customers
  • Affecting CEC: Yes

Slack:

#GCC-ProdSupport

Please standby for further updates, and we'll be in touch as soon as we know more.

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GCC Technology Team
Began at:

Affected components
  • Blinds.com