Avaya Service Disruption – GCC & THD Call Centers Impacted
We believe we’ve identified the source of the issue, and the affected server has been restarted.
If you are experiencing issues, please log out of Avaya and Salesforce, clear your browser data, close all browser tabs and windows, and then re-authenticate.
If you continue to experience issues after completing these steps, please contact Tech Deck for further assistance.
Similar to this morning's outage, the Tech Deck is aware of an ongoing Avaya incident impacting the ability of some associates in the CEC and other THD Call Centers to log in and handle calls.
We are actively working with the Avaya team and at this time, there is no estimated time to resolution (ETR).
We will provide additional updates as soon as more information becomes available.
-
Infrastructure
-
Phone System
-
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We've sent you an email — please check your inbox and click the link to continue.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
- * Message frequency varies.
- * Message and data rates may apply.
- * You can reply STOP at any time to unsubscribe.
-
Text Message{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from GCC Systems Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about GCC Systems Status.
Subscription Confirmed
Your email has been verified — you'll now receive status updates from GCC Systems Status.