[Production Notice] - M&I Jobs are failing to load

Uptime Impact: 1 day, 33 minutes, and 14 seconds
Resolved
Resolved

The issue with M&I has been fixed.

If you are having issues loading the installer's network or M&I, please clear your cache and cookie.

Updated

We are still having issues with M&I. We are currently working on a solution.

We do not have and ETA on when this work will be complete.

Updated

We are still investigating the issue and will provide an update as soon as we know more.

Next Update in 3 minutes

Avatar for
Investigating

Summary:

M&I Jobs are failing to load. The issue is impacting internal and external customers.

Detail:

We are currently investigating the issue and will send an update as soon as we know more.

ETA:

No ETA at this time. Next update in 15 minutes

Slack:

#GCC-ProdSupport

Please stand by for further updates; we'll be in touch as soon as we know more.

Avatar for
Began at:

Affected components
  • M&I Estimate Builder
  • M&I Estimate Builder
  • Measure & Install (Internal)
    • Internal Search
    • Service Provides Admin Site
    • Service Provide Mobile App