Cart Issues and Performance Degradation for some customers/associates

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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GCC Technology Team
Recovering

Summary:

Some customers/associates are seeing performance degradation and issues with carting. Engineering team is working on resolving the issue currently

Impact

  • Incident Started: 50 minutes ago
  • Affecting Customers: Some
  • Affecting CEC: Some
  • Ongoing Impact:
    • Some customers and internal associates are experiencing issues carting

Detail:

Our engineering team is aware of the issue and is working to get everything back up and running as quickly as possible possible.

ETA:

The team is working to resolve the issue will update in the next 30 minutes

Please remain attentive to forthcoming updates, as additional information will be disseminated promptly upon availability. We sincerely apologize for any inconvenience this may cause to your work. We acknowledge the importance of your access to our services and appreciate your patience and understanding as we work diligently to resolve the issue.

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GCC Technology Team
Began at:

Affected components
  • Blinds.com
    • Cart
    • Checkout
    • Estimate Builder
      • Non-M&I Estimate
      • M&I Estimate
  • HomeDepot.com
    • Custom Blinds
    • Blinds Estimate Builder
      • Non-M&I (Products Only) Estimate
      • M&I Estimate
    • PPE
  • Design Builder In Store
    • Blinds
    • Doors
  • AmericanBlinds.com
    • Configurator
    • Cart
    • Checkout
  • JustBlinds.com
    • Cart
    • Checkout
  • Blinds.ca
    • Cart
    • Checkout