Incident Notification - [Impacted Site] - [Brief Description]
Issue was resolved by restarting all bcom webnodes. They were at 100% CPU utilization. Unable to ascertain the cause of the issue at the time, but the restart resolved the issue.
We've now resolved the incident. Thanks for your patience.
Summary:
Blinds.com category pages
Impact
- Incident Started: 11:18am
- Affecting Customers: Yes (All Customers)
- Affecting CEC: Yes
- Other department affected: no
- Ongoing Impact: Impact viewing category pages
Detail:
[History] We are seeing internal errors and triaging.
ETA:
The issue appears to have resided, we are investigating further.
Slack:
#GCC-ProdSupport
Please standby for further updates, and we'll be in touch as soon as we know more.
- Blinds.com
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