Incident Notification -Blinds.com - Error loading category pages
We've now resolved the incident. Thanks for your patience.
The Category pages are now loading and the menu is working. We are trying to determine the exact cause of this issue.
The total down time was 30 minutes. CEC might experience a larger call volume from customers who couldn't get to the products.
Summary:
Category pages not loading. Also seems to be other issues like menus not loading.
Impact
- Incident Started: 20 minutes ago
- Affecting Customers: Yes - Customers can't get to products
- Affecting CEC: Yes - Cannot get to products
ETA:
We don't know all the issues yet. We are tracking down the issue.
Slack:
#GCC-ProdSupport
Please standby for further updates, and we'll be in touch as soon as we know more.
- Blinds.com
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