[Production Notice] - [Recovered] - BCOM, JB, AB, BCA - THD Payments Provider 15 minute outage
Orange Pay Team's research:
The issue was due to a networking switch failover during the above times. Everything is healthy now but we have one of our teams engaging the networking team to find out more info.
Summary:
The THD Payment Provider (Orange Pay) had a 15 minute outage where it was throwing 5030 errors. This is back up and running now
Detail:
We are still monitoring this and working with THD to understand the issue.
ETA:
The issue is resolved and working.
Slack:
#GCC-ProdSupport
Please standby for further updates, and we'll be in touch as soon as we know more.
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