Incident Notification - Salesforce Omni Channel is down
We've now resolved the incident. Thanks for your patience.
Issue:
The Salesforce Omni channel is down due to an outage on the provider side. This outage is also impacting some users' ability to log on.
Status:
Teams are aware and working with the Salesforce team to resolve the issue. No ETA Yet.
Slack:
#GCC-ProdSupport
Known Impacts:
- The sales team will not pick up leads through the Omni Channel.
Work Around:
The MODs can manually reassign the Leads.
Please standby for further updates, and we'll be in touch as soon as we know more.
- Salesforce
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
- * Message frequency varies.
- * Message and data rates may apply.
- * You can reply STOP at any time to unsubscribe.
-
Email{{ value }}
-
Text Message{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from GCC Systems Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about GCC Systems Status.